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The information collected such as personal information in connection with distance selling is required, this information is necessary for processing and delivery of orders and for preparing the orders. This information is strictly confidential and are intended only by Indev. The customer has a right of access, modification, rectification and deletion of data. To exercise this right, the customer must send an e-mail to Indev at the following address: info@indev.be Moreover, Indev will not provide for free or in exchange of information on its customers to a third.
Regarding your banking information, they are never in our possession since bank transactions are handled directly by our partner Ogone.

A card security code is a unique series of three or four digits printed on most credit cards. When you enter your credit card information, we ask for additional security measure, to also provide the card security code. We do not store this number; we will not use that to authenticate your card during the processing of your orders.

On the back of Bankcard, Visa and MasterCard, you will find a unique set of three digits, just after your card number in the space reserved for signature.
For American Express, you will find a unique series of four digits on front of card above the account number.

Tracking numbers are used by UPS to identify and trace shipments as they move through the UPS system to their destination. UPS automatically assigns a tracking number to your shipment.

UPS tracking numbers appear in the following formats:
• 1Z9999999999999999
• 999999999999
• T9999999999
• 999999999
UPS will also track the following types of tracking numbers using unique numeric formats which contain from seven to 20 characters:
• Delivery Order/Sub-PRO Number: Another name for Less-Than-Truckload (LTL)/and Truckload (TL) child shipment tracking numbers
• House Air Waybill: Used for air freight movement
• House Bill of Lading: Used for ocean freight movement
• PRO Number: Used for surface freight movement
• UPS InfoNotice: A bar-coded notice, which includes a 12-digit reference number, given on first delivery attempt in some countries
• UPS Service Notice: A notice given on first delivery attempt in some countries

The delay is between 1 and 3 working days from the day following the order.
Once your order is shipped, you can track your package with the code sent by UPS to the following address: http://www.UPS.com/ or on our website under the menu "Follow your order"

To insure your shipment as soon as possible, your telephone number is communicated to our carrier so he can contact you if there is any doubt as to the exact location of your address.

To insure your shipment in the shortest time, you can give us some details about your address. For example, the floor, the name on the bell, the door code coded, etc … This information is strictly confidential and is used only for delivery of your package.

Prices are displayed in Euros (€) inclusive of Belgian VAT taxes Including VAT and Shipping costs EXCLUDING, which Remains the responsibility ""of the customer, Unless Otherwise specified.

The final price via your preferred method Paid of payment includes the price of products, handling, packaging and product storage, transportation and Control Costs.

Our team relays in order to ensure a personal reply to your message within 12h even outside office hours, weekends and holidays.

Heelers.eu delivers orders in the following countries: Belgium, Luxembourg, the Netherlands, mainland France (excluding Corsica), Germany and Spain.
For other destinations, please contact us for more information at info@Heelers.eu.

Payment is made online via Ogone. The payment methods are supported:
-Credit cards
-Bancontact
-Cheque
-Bank Transfer
-Paypal

Payment is made only VialesOgone servers. Your bank does not pass through our website, which ensures maximum protection. For more information on Ogone and security of your payment, you can go to the menu « Payment Info ».

PayPal is a payment solution on the Internet to send and receive their payments via the Internet with an email address without having to communicate credit card information for each transaction.

PayPal was acquired in 2002 by eBay. PayPal helps you to resolve any dispute you have with us.

For new buyers, opening a PayPal account is now optional.

You can simply make your payment, then decide whether to save your information in a PayPal account for future purchases.

Here's how the payment process works:

You enter your name and billing address,
You enter your credit card information, your e-mail address and telephone number; (Optional) After verification, you can choose to store this information by creating a PayPal account to make future transactions faster.

Please note that the preventive measures against fraud PayPal remain in effect for buyers who use this procedure (simplified). PayPal applies to it the same techniques as for other transactions.

You can pay via your bank account in selecting the means of payment "bank transfer" on the payment page.